Warranty Info



All adult Jetson Bike purchases come with a 1 Year Manufacturer’s Warranty. The warranty covers the cost of any replacement parts and the shipping costs of those parts. Your warranty is valid for any faulty parts within 1 Year of your date of purchase for the original owner of the product.

To submit a warranty claim, please email us at customerservice@jetsonbike.com or call us at 1-888-976-9904. Be sure to have your original proof-of-purchase (receipt), your serial number and pictures of the damage ready to be emailed to Jetson Electric Bike.

Want extra insurance? For only $299, you can purchase a 3-Year Coverage Policy. This policy will provide you with replacement parts and free shipping of said parts for 3 years from the date of purchase. This policy differs from the warranty in that it covers all damages, no questions asked!